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Sales Operations Team Lead
Concord, MA US
Full Time
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The job you’ll be doing at SmashFly

SmashFly is seeking an experienced Sales Operations guru to join our Sales team as Sales Operations Team Lead.  The Sales Ops Team Lead supports the Sales team and cross-team collaboration by managing the systems, processes and reporting necessary to keep our business healthy.   If you are passionate, highly driven and ready to advance your Sales Ops career to the next level, this might be the role for you!

What you’ll be contributing to

  • Create efficiencies in sales to enable us to continue to scale and grow
  • Participate with sales leadership to establish strategic plans and objectives
  • Provide support for sales processes, systems and other support needed for lead generation, regional sales and solution consulting
  • Oversee sales support efforts including customization of proposals, contracts & tailored sales materials
  • Ensure a focus on internal customer needs & proper prioritization of requests
  • Collaborate with other departments to ensure consistency and smooth transition in our processes and workflows
  • Manage and support onboarding efforts and ongoing learning initiatives
  • Manage and oversee development within the Salesforce CRM, as well as ensure data integrity
  • Manage & train on sales systems including CRM, pricing, lead generation tools, content tools and others
  • Own delivery of key metrics and data, as well as analysis thereof, to Sales & Executive Leadership
  • Oversee sales compensation and commission plans
  • Oversee sales forecasting process and definition
  • Oversee sales specific events and programs

The skills you should have

  • Minimum 2 - 3 years Sales Operations experience, preferably in technology
  • Bachelor’s Degree in a related field
  • Advanced Knowledge of Salesforce CRM – Admin certified a plus
  • Proficiency in Microsoft Excel, PowerPoint, and Word
  • Flexibility and desire to seek out improved approaches and processes
  • Accountability as well as prioritization skills
  • Collaborative mindset with willingness to share information and foster teamwork
  • Proficiency in Microsoft Excel, PowerPoint, and Word
  • Experience with CRM and Marketing Automation applications
  • Strong communication skills
  • Lead by Example mentality

Our track record so far

  • We are a growth-mode software startup backed by well-respected venture capital
  • We’ve delivered significant year-on-year growth since our founding
  • We’ve been named a Best Place to Work by the Boston Business Journal
  • We’re the top ranked company in Boston by Glassdoor
  • We offer great benefits including an open vacation policy, stock options, weekly happy hours – you get the idea.

Oh, and our application process is easy, pretty transparent and painless.

We need talent like you to join us. Ready to apply? Get started.

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SmashFly's Total Recruitment Marketing Platform helps corporate recruiting organizations and Recruitment Process Outsourcing (RPO) companies centralize their recruiting operations while providing real-time analytics across all of their initiatives to improve overall recruitment results.

The Total Recruitment Marketing Platform connects what are often disparate technologies into a single all-in-one software solution that includes Global Job Distribution, Social Recruiting, CRM, Web Sourcing, Marketing Automation, Mobile, Career Sites, Landing Pages, Search Engine Optimization (SEO), Employee Referrals and Talent Network Building. All with the actionable Analytics necessary to tell what's working and not working across the entire recruitment strategy.

SmashFly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.